FAQs
📦 How long will it take for my order to arrive?
Deliveries within Spain take 3–5 business days , depending on the province and the courier company's operations.
Orders confirmed after 13:00 (peninsular time) will be processed the next working day.
💳 What payment methods do you accept?
We currently accept the following secure payment methods:
- PayPal
- Google Pay
- Apple Pay
- Credit and debit cards (Visa, Mastercard, Amex, among others)
All payments are processed through secure and encrypted gateways.
📦 Can I track my order?
Yes. Once your order has been shipped, you will receive a tracking number to track it directly on the shipping company's website.
🔁Can I exchange or return a product?
We only accept exchanges for factory defects within 7 days of delivery. Email us at info@mvtoilicito.com for assistance or contact us via WhatsApp at the official number listed in the footer of our website.
❓ Do you have another question?
Write to us at info@mvtoilicito.com or via WhatsApp at the official number you will find in the footer of our website.